Life is about the ability to influence…This certificate is designed to provide you with the skills necessary to either establish - or be part of - “creating an environment at work that works.” The process of being influential begins and ends with being seen as credible to anyone you interact with. Are you the person who, when you approach I say (verbally or non-verbally) “What the hell do you want?!” or are you the person who gets me to say “What can I do for you today?!”
Your goal should be the latter. Because THIS is where your ability to influence begins.
This certificate focuses on preparing you to become that person. To be the person whose emotional and social intelligence facilitates great working, and personal relationships and interactions.
Then and only then will you be influential!
So, What’s included?
It’s a series of interconnected insight building tools including:
- Online courses focused around leadership, influence, personal development and emotional intelligence. (Which includes the leadership is influence certificate, certified by Baruch College Continuing And Professional Studies in New York City),
- A comprehensive set of psychological and job-performance assessments (which is a free add-on to each online class). Each assessment is well researched, designed and validated according to the APA standards for educational and psychological Testing.
For you to effectively influence a process, outcome, person or situation you need to know how to lead that person. For you to lead that person you need to know what motivates that person, so you need to effectively listen to them. Effective listening significantly reduces the conflict between parties. Addressing conflict means ALWAYS staying in the ‘Adult’ state. Conducting yourself from the ‘Adult’ state means always being in control of your emotions thereby controlling any negative perception of you. It also means being assertive in all your communication – which means advocating for yourself while hearing, and respecting everyone’s perspective.
Doing all of the above gets your boss to take you seriously; gets you promoted; gets your direct-reports to respond to your requests and demands of them; allows you to be seen as team player; and allows you to stay calm under pressure. This allows you to become that problem solver for both your internal and external customers. Hence the purpose behind the certificate.
So what makes this certificate standout from others?
Based on my experiences over the years I have found some key topics to be repeatedly requested. My goal is to cover as many of them as possible many in courses. Each course will provide you with the personal and professional insight and action plans to clearly see failed patterns and change them…Each online course is equivalent to at least 8 one-on-one coaching sessions with me…especially when you factor in the psychological and job performance assessments included!
My goal is to help you become more insightful in an emotional and social way, not necessarily in an academic or theoretical way…
Let's begin...
Duane K. Andrews | The Influence Toolkit
